Service quality of commercial banking industry in the east coast of Malaysia : a perspective from customers

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Service quality of commercial banking industry in the east coast of Malaysia : a perspective from customers

Bibliographic Details
Main Author:	Shamsiah Shafie (Author)
Corporate Author:	University of East London . Business Studies
Format:	Thesis Book
Language:	English
Subjects:	University of East London > Business Studies > Dissertations Banks and banking > Malaysia Customer services > Quality control Dissertations, Academic

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