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20191217093000.0 |
| 008 |
090201s2005 my eng |
| 040 |
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|a UniSZA
|e rda
|
| 050 |
0 |
0 |
|a HG3300.6.A6
|b S42 2005
|
| 090 |
0 |
0 |
|a HG3300.6.A6
|b S42 2005
|
| 100 |
0 |
|
|a Shamsiah Shafie ,
|e author
|
| 245 |
1 |
0 |
|a Service quality of commercial banking industry in the east coast of Malaysia :
|b a perspective from customers
|c Shamsiah binti Shafie
|
| 264 |
|
0 |
|c 2005
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| 300 |
|
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|a ix, 91 leaves ;
|c 30 cm.
|
| 336 |
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|a text
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|2 rdamedia
|
| 338 |
|
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|a volume
|2 rdacarrier
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| 502 |
|
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|a Research report (B.A. (Hons.)) Business Studies--University of East London, 2005
|
| 504 |
|
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|a Includes bibliographical references (l. 89-91)
|
| 610 |
2 |
0 |
|a University of East London
|v Business Studies
|x Dissertations
|
| 650 |
|
0 |
|a Banks and banking
|z Malaysia
|
| 650 |
|
0 |
|a Customer services
|x Quality control
|
| 650 |
|
0 |
|a Dissertations, Academic
|
| 710 |
2 |
|
|a University of East London .
|b Business Studies
|
| 999 |
|
|
|a 1000115704
|b Thesis
|c Reference
|e Gong Badak Campus
|