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Service quality of commercial...
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Service quality of commercial banking industry in the east coast of Malaysia a perspective from customers
Bibliographic Details
Main Author:
Shamsiah Shafie
(Author)
Corporate Author:
University of East London Business Studies
Format:
Book
Language:
English
Subjects:
University of East London
>
Business Studies
>
Dissertations
Banks and banking
>
Malaysia
Customer services
>
Quality control
Dissertations, Academic
Holdings
Description
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Description
Physical Description:
ix, 91 leaves 30 cm
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