Service selling : a guide to increasing sales and profits in consumer financial services
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| Format: | Book |
| Published: |
New York :
John Wiley ,
c1991
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| Subjects: |
| Physical Description: | x, 230 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references (p. 225) and index |
| ISBN: | 0471540307 , |