Reid, J. M., & Silleck, A. (1985). Better business letters: A self-instructional book to develop skill in writing (3rd ed.). Addison-Wesley.
Chicago Style (17th ed.) CitationReid, James M., and Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 3rd ed. Reading, Mass.: Addison-Wesley, 1985.
MLA (9th ed.) CitationReid, James M., and Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 3rd ed. Addison-Wesley, 1985.
Warning: These citations may not always be 100% accurate.