Total quality : management, organization and strategy
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Mason, OH :
Thomson/South-Western ,
c2005
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| Edition: | 4th ed |
| Subjects: |
Table of Contents:
- Pt. 1. Introduction to total quality
- Pt. 2. Total quality and organization theory
- Pt. 3. Total quality and organizational behavior
- Pt. 4. Leadership and implementation-