APA (7th ed.) Citation

Normann, R., & Ramirez, R. (1994). Designing interactive strategy: From value chain to value constellation. John Wiley.

Chicago Style (17th ed.) Citation

Normann, Richard, and Rafael Ramirez. Designing Interactive Strategy: From Value Chain to Value Constellation. Chichester, West Sussex, England: John Wiley, 1994.

MLA (9th ed.) Citation

Normann, Richard, and Rafael Ramirez. Designing Interactive Strategy: From Value Chain to Value Constellation. John Wiley, 1994.