Services marketing : a European perspective

Bibliographic Details
Main Authors: Lovelock, Christopher H. (Author), Lewis, Barbara (Author), Vandermerwe, Sandra (Author)
Format: Book
Published: London : Prentice Hall , c1999
Subjects:
Description
Physical Description:xiv, 718 p. : ill. ; ; 25 cm.
Bibliography:Includes bibliographical references and index
ISBN:013095991X