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00000cam a2200000 7i4500 |
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0000038614 |
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20021119093000.0 |
| 008 |
021119s2000 |
| 020 |
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|a 0130173967
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| 090 |
0 |
0 |
|a HD9980.5
|b .S425 2000
|
| 245 |
0 |
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|a Service management and operations
|c Cengiz Haksever ... [et al.]
|
| 250 |
|
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|a 2nd ed.
|
| 260 |
2 |
|
|a Upper Saddle River, NJ :
|b Prentice-Hall ,
|c c2000
|
| 300 |
|
|
|a xx, 584 p. :
|b ill. ; ;
|c 26 cm.
|
| 504 |
|
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|a Includes bibliographical references and index
|
| 650 |
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0 |
|a Service industries
|x Management
|
| 700 |
0 |
|
|a Haksever, Cengiz ,
|e author
|
| 999 |
|
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|a 1000084797
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|