Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys

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Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys

Bibliographic Details
Main Author:	Spunt, Trevor M. (Author)
Format:	Book
Published:	New York, N.Y. : The Customer Service Group , c1999
Subjects:	Consumer satisfaction > Evaluation Questionnaires Sampling (Statistics)

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