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|a 0873894383
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| 090 |
0 |
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|a HD58.87
|b .A53 1999
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| 100 |
0 |
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|a Andersen, Bjorn ,
|e author
|
| 245 |
0 |
0 |
|a Business process improvement toolbox
|c Bjorn Andersen
|
| 260 |
2 |
|
|a Milwaukee, Wis. :
|b ASA Quality Press ,
|c c1999
|
| 300 |
|
|
|a xx, 233 p. :
|b ill. ; ;
|c 27 cm.
|
| 504 |
|
|
|a Includes bibliographical references and index
|
| 650 |
|
0 |
|a Benchmarking (Management)
|
| 650 |
|
0 |
|a Reengineering (Management)
|
| 650 |
|
0 |
|a Reengineering (Management)
|x Charts, diagrams, etc.
|
| 999 |
|
|
|a 1000083980
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|