The essence of total quality management
| Main Author: | |
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| Format: | Book |
| Published: |
Harlow, Essex, England :
Financial Times : Prentice Hall ,
c2000
|
| Edition: | 2nd ed |
| Subjects: |
| Physical Description: | xvii, 259 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0135731143 |