APA (7th ed.) Citation

Bly, R. W. (1999). The encyclopedia of business letters, fax memos, and e-mail. Career Press.

Chicago Style (17th ed.) Citation

Bly, Robert W. The Encyclopedia of Business Letters, Fax Memos, and E-mail. Franklin Lakes, N.J.: Career Press, 1999.

MLA (9th ed.) Citation

Bly, Robert W. The Encyclopedia of Business Letters, Fax Memos, and E-mail. Career Press, 1999.