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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000037462 |
| 008 |
021119n |
| 020 |
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|a 0724811230
|
| 090 |
0 |
0 |
|a HD9980.5
|b .L69 1998
|
| 100 |
0 |
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|a Lovelock, Christopher H.
|e author
|
| 245 |
0 |
0 |
|a Service marketing
|b Australia and New Zealand
|c Christopher H. Lovelock, Paul G. Patterson, Rhett H. Walker
|
| 260 |
2 |
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|a Sydney
|b Prentice Hall
|c c1998
|
| 300 |
|
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|a xi, 570 p. ;
|c 24 cm.
|
| 650 |
|
0 |
|a Customer services
|z Australia
|x Marketing
|
| 650 |
|
0 |
|a Customer services
|z New Zealand
|x Marketing
|
| 650 |
|
0 |
|a Service industries
|z Australia
|x Marketing
|
| 650 |
|
0 |
|a Service industries
|z New Zealand
|x Marketing
|
| 700 |
0 |
|
|a Patterson, Paul
|e author
|
| 700 |
0 |
|
|a Walker, Rhett H.
|e author
|
| 999 |
|
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|a 1000085182
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|