Business marketing : connecting strategy, relationships and learning

Bibliographic Details
Main Authors: Dwyer, F. Robert (Author), Tanner, John F. (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill/Irwin , c2006
Edition:3rd ed
Series:McGraw-Hill/Irwin series in marketing
Subjects:

MARC

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008 060523s2006 nyu eng
020 |a 0072865784 
090 0 0 |a HF5415   |b .D92 2006 
100 1 |a Dwyer, F. Robert ,   |e author 
245 1 0 |a Business marketing :   |b connecting strategy, relationships and learning   |c F.Robert Dawyer, John F. Tanner, Jr 
250 |a 3rd ed 
260 2 |a New York :   |b McGraw-Hill/Irwin ,   |c c2006 
300 |a xxix, 683 p. :   |b ill., charts ;   |c 26 cm. 
440 0 |a McGraw-Hill/Irwin series in marketing 
504 |a Includes bibliographical references and index 
505 0 |a 1. Introduction to business marketing -- 2. The character of business marketing -- 3. The purchasing function -- 4. Organizational buyer behavior -- 5. Market opportunities: current and potential customers -- 6. Marketing strategy -- 7. Weaving marketing into the fabric of the firm -- 8. Developing and managing products: what do customers want? -- 9. Business marketing channels: partnerships for customer service -- 10. Creating customer dialogue -- 11. Communicating via advertising, trade shows, and PR -- 12. The one-to-one media -- 13. Sales and sales management -- 14. Pricing and negotiating for value -- 15. Evaluating marketing efforts -- 16. Customer retention and maximization 
650 0 |a Marketing 
700 1 |a Tanner, John F. ,   |e author 
999 |a 1000106315   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus