A study on the customer perception toward the service quality offered by the Square Point Hotel to create customer loyalty

Bibliographic Details
Main Author: Yusnida Asmah Mohd Yunus (Author)
Format: Thesis Book
Published: 2000
Subjects:

MARC

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100 0 |a Yusnida Asmah Mohd Yunus ,   |e author 
245 1 2 |a A study on the customer perception toward the service quality offered by the Square Point Hotel to create customer loyalty   |c Yusnida binti Mohd Yunus 
260 2 |c 2000 
300 |a vi, 74 leaves ;   |c 30 cm. 
502 |a Dissertation (BBA Marketing) -- Universiti Teknologi Mara-KUSZA Terengganu, 2000 
610 2 0 |a Universiti Teknologi Mara   |x Dissertations 
650 0 |a Customer services 
650 0 |a Dissertations, Academic   |z Terengganu   |z Malaysia 
650 0 |a Hospitality industry   |x Management 
999 |a 1000082118   |b Project Report   |c Reference   |e Gong Badak Campus