A study on the service quality gap : focuses on Permai Park Inn International Hotel in Kuala Terengganu

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A study on the service quality gap : focuses on Permai Park Inn International Hotel in Kuala Terengganu

Bibliographic Details
Main Author:	Nor Mazlida Abu Bakar (Author)
Format:	Thesis Book
Published:	2000
Subjects:	Universiti Teknologi Mara > Dissertations Customer relations Dissertations, Academic > Terengganu > Malaysia

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