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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000037346 |
| 008 |
021119s2000 |
| 090 |
0 |
0 |
|a HF5415.5
|b .N67 2000
|
| 100 |
0 |
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|a Nor Mazlida Abu Bakar
|e author
|
| 245 |
1 |
2 |
|a A study on the service quality gap
|b focuses on Permai Park Inn International Hotel in Kuala Terengganu
|c Nor Mazlida binti Abu Bakar
|
| 260 |
2 |
|
|c 2000
|
| 300 |
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|a ix, 79 leaves
|c 30 cm
|
| 610 |
2 |
0 |
|a Universiti Teknologi Mara
|x Dissertations
|
| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Dissertations, Academic
|z Terengganu
|z Malaysia
|
| 999 |
|
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|a 1000082114
|b Project Report
|c Reference
|e Gong Badak Campus
|