A study on the service quality gap : focuses on Permai Park Inn International Hotel in Kuala Terengganu

Bibliographic Details
Main Author: Nor Mazlida Abu Bakar (Author)
Format: Thesis Book
Published: 2000
Subjects:

MARC

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245 1 2 |a A study on the service quality gap :   |b focuses on Permai Park Inn International Hotel in Kuala Terengganu   |c Nor Mazlida binti Abu Bakar 
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