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A study on the service quality...
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A study on the service quality gap : focuses on Permai Park Inn International Hotel in Kuala Terengganu
Bibliographic Details
Main Author:
Nor Mazlida Abu Bakar
(Author)
Format:
Thesis
Book
Published:
2000
Subjects:
Universiti Teknologi Mara
>
Dissertations
Customer relations
Dissertations, Academic
>
Terengganu
>
Malaysia
Holdings
Description
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Description
Physical Description:
ix, 79 leaves ; 30 cm.
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