Nor Mazlida Abu Bakar. (2000). A study on the service quality gap: Focuses on Permai Park Inn International Hotel in Kuala Terengganu.
Chicago Style (17th ed.) CitationNor Mazlida Abu Bakar. A Study on the Service Quality Gap: Focuses on Permai Park Inn International Hotel in Kuala Terengganu. 2000.
MLA (9th ed.) CitationNor Mazlida Abu Bakar. A Study on the Service Quality Gap: Focuses on Permai Park Inn International Hotel in Kuala Terengganu. 2000.
Warning: These citations may not always be 100% accurate.