Beyond total quality management : toward the emerging paradigm
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| Format: | Book |
| Published: |
New York :
McGraw-Hill ,
c1994
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| Series: | McGraw-Hill series in management
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| Subjects: |
| Physical Description: | xxviii, 817 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0070066787 |