A study of customer perception on service quality provided at Sutra Beach Resort

Bibliographic Details
Main Author: Yusaini Amir Mohamad Nor (Author)
Format: Thesis Book
Subjects:

MARC

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090 0 0 |a TX911.3.C8   |b Y88 t 
100 0 |a Yusaini Amir Mohamad Nor ,   |e author 
245 1 2 |a A study of customer perception on service quality provided at Sutra Beach Resort   |c Yusaini Amir bin Mohamad Nor 
300 |a viii, 91 leaves ;   |c 30 cm. 
502 |a Thesis (BBA Marketing)--Universiti Teknologi Mara-KUSZA, 2000 
504 |a Includes bibliographical references (l. 83-85) 
650 0 |a Customer services   |z Terengganu 
650 0 |a Hospitality industry   |x Customer services 
999 |a 1000082106   |b Book   |c Open Shelf (1 Day)   |e Gong Badak Campus