A study on effective service quality towards customer loyalty of Permai Park Inn Hotel

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A study on effective service quality towards customer loyalty of Permai Park Inn Hotel

Bibliographic Details
Main Author:	Zainab Chik (Author)
Format:	Book
Published:	2000
Subjects:	Universiti Teknologi Mara > Dissertations Customer services Dissertations, Academic > Terengganu > Malaysia

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