A study on effective service quality towards customer loyalty of Permai Park Inn Hotel

Bibliographic Details
Main Author: Zainab Chik (Author)
Format: Thesis Book
Published: 2000
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000037323
005 20200113093000.0
008 021119n
090 0 0 |a FPPP0008 2000 
100 0 |a Zainab Chik ,   |e author 
245 1 2 |a A study on effective service quality towards customer loyalty of Permai Park Inn Hotel   |c Zainab binti Chik 
260 2 |c 2000 
300 |a x, 71 leaves ;   |c 30 cm. 
502 |a Dissertation (BBA Marketing) -- Universiti Teknologi Mara-KUSZA Terengganu, 2000 
610 2 0 |a Universiti Teknologi Mara   |x Dissertations 
650 0 |a Customer services 
650 0 |a Dissertations, Academic   |z Terengganu   |z Malaysia 
999 |a 1000082104   |b Project Report   |c Reference   |e Gong Badak Campus