Customer perceptions of service quality provided by Petroleum Nasional Berhad (PETRONAS)

QR Code

Customer perceptions of service quality provided by Petroleum Nasional Berhad (PETRONAS)

Bibliographic Details
Main Author:	Muhammad Hanapi Sidek (Author)
Format:	Book
Published:	2000
Subjects:	Universiti Teknologi Mara > Dissertations Customer services Dissertations, Academic > Terengganu > Malaysia

Similar Items

A study on the customer perception toward the service quality offered by the Square Point Hotel to create customer loyalty
by: Yusnida Asmah Mohd Yunus
Published: (2000)

A study on retaining customer focusing on corporate client of major business sales, Telekom Berhad, Kuala Terengganu
by: Maizatul Akma Mohamad
Published: (2000)

A study on effective service quality towards customer loyalty of Permai Park Inn Hotel
by: Zainab Chik
Published: (2000)

A study on the level of customer services practices by TDM Trading
by: Azmi Mat Yunus
Published: (2000)

Marketing plan for netmyne-focusing on corporate client of Telekom Malaysia Berhad
by: Suharliza Harun
Published: (2000)

A study on the service quality gap focuses on Permai Park Inn International Hotel in Kuala Terengganu
by: Nor Mazlida Abu Bakar
Published: (2000)

A study on the customers attitude towards centrex service and implication towards Telekom corporate strategy
by: Nor Hafizah Mat Din
Published: (2000)

A study on the market orientation applied by vendor that effect on newspapers sales of NSTP (M) Berhad, Kuala Terengganu
by: Julaini Awang
Published: (2000)

A study on the correlation between employees' job satisfaction and their performance towards service quality at Square Point Hotel
by: Suhana Ahmad
Published: (2000)

The performance of public listed companies before and during economic crisis based on the financial ratios analysis
by: Muhammad Adha Mohd Zain
Published: (2000)

A study on the customer reaction towards accrued (arrears) bills and the effectiveness of Telekom's marketing strategy
by: Wan Azmatun Wan Mat Razali
Published: (2000)

The effectiveness of advertising supported by personal selling for Ismail Mohamed Electrical Contractors (IMEC), specifically for telemedia department
by: Haniza Md. Daud
Published: (2000)

Customer awarness toward the existing of KLLT marketing sport shop at Jalan Kamaruddin, Kuala Terengganu a study among male teachers of the primary school in South Kuala Terengganu area
by: Siti Nurbaya Wahab
Published: (2000)

The effect of role dimensions and empathy on job satisfaction : an empirical study on front-line employess of Grand Continental Hotel, Kuala Terengganu
by: Azaze @ Azizi Abdul Adis
Published: (2000)

A study on financial performance between Malaysian commercial bank and foreign commercial bank in Malaysia before and during economic crisis using financial ratio analysis
by: Embong Abdul Ghani
Published: (2000)

A study on the trends of interest rate and commercial bank lending
by: Muhammad Syaiful Abu Bakar
Published: (2000)

A study on the day-of-the-week effect of the Malaysian Second Board stock market (consumer products sector)
by: Zawiah Abdullah
Published: (2000)

Inflation effect to the interest rates on the sides of loan and non-performing loan to the banking system
by: Maraini Ibrahim

A study on return for the new issue
by: Nor Aini Yusof
Published: (2000)

The role of industrial design consultants in improving Malaysian made products
by: Imran Abdullah

The relationship of social networks, coordination and business performance of grocery retail SMEs in Malaysia: the moderating effect of business adaptation strategies
by: Nor Asmahani Ibrahim

A comprehensive study of tender bidding in relation to sales performance of corporate activities at Materials Resources Sdn. Bhd. Kemaman, Terengganu Darul Iman
by: Armizi Alias
Published: (2000)

A comprehensive study on effectiveness of sales promotion strategy done by Qurata Riverside Resort, Kuala Terengganu
by: Suhaizi Hamid
Published: (2000)

Brand identity in packaging design (BOH Tea)
by: Nor Ziratul Aqma Norzaman

The university revisited a journey of discovery Universiti Teknologi MARA
Published: (2005)

Factors determining the buying of shop-lots in Kuala Terengganu business area
by: Nor Atikah Mustafa
Published: (2000)

A study on asset and liability management of three Malaysian commercial banks by using Gap analysis
by: Zafrul Nizam Murad
Published: (2000)

A study on the trend of money supply and inflation in Malaysia
by: Afidah Abdullah
Published: (2000)

A study on marketing strategy of crude palm oil by KLLT Marketing Sdn. Bhd.
by: Nor Hidayah Yusoff
Published: (2000)

Esteem academic journal UiTM Pulau Pinang.

A study on the customer perception towards after sales service provided by Ismail Mohamad Electrical Contractors
by: Rohaimi Ramli
Published: (2000)

A study on the prospects of Bank Muamalat as the second Islamic Bank its competency
by: Nizawati Salleh
Published: (2000)

Estimating glomerular filtration rate comparison of chronic kidney disease epidemiology collaboration (CKD-EPI) and modification of diet in renal disease (MDRD) equations with effect of age in a tertiary hospital in Terengganu Malaysia
by: Syamihah Mardhiah A Razak

A study of customer perception on service quality provided at Sutra Beach Resort
by: Yusaini Amir Mohamad Nor

Historic first testimony of a foresight
Published: (2006)

Wahana akademik : official journal of Universiti Teknologi MARA Kedah
Published: (2002)

Earnings management and corporate tax planning and their impacts on firm value
by: Nik Mohd Norfadzilah Nik Mohd Rashid

Customer expectations and perceptions towards service quality of Islamic banks in Malaysia
by: Wan Zulqurnain Wan Ismail

Service quality and customer satisfaction a case study of Gong Badak race track, Terengganu from racers perspective
by: Ahmad Bukhari Abdul Rahman

Driving socio-economic development through education
by: Ibrahim Abu Shah Dato' Seri 1948-
Published: (2006)