Customer perceptions of service quality provided by Petroleum Nasional Berhad (PETRONAS)

Bibliographic Details
Main Author: Muhammad Hanapi Sidek (Author)
Format: Book
Published: 2000
Subjects:

MARC

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100 0 |a Muhammad Hanapi Sidek ,   |e author 
245 0 0 |a Customer perceptions of service quality provided by Petroleum Nasional Berhad (PETRONAS)   |c Mohd Hanapi bin Sidek 
260 2 |c 2000 
300 |a vii, 105 leaves ;   |c 30 cm. 
500 |a Dissertation (BBA Marketing) -- Universiti Teknologi Mara-KUSZA Terengganu, 2000 
610 2 0 |a Universiti Teknologi Mara   |x Dissertations 
650 0 |a Customer services 
650 0 |a Dissertations, Academic   |z Terengganu   |z Malaysia 
999 |a 1000082102   |b Project Report   |c Reference   |e Gong Badak Campus