Services marketing management an international perspective

Bibliographic Details
Main Authors: Kasper, Hans 1916- (Author), Helsdingen, Piet van (Author), Vries, Wouter de (Author)
Format: Book
Published: Chichester, England John Wiley c1999
Subjects:
Description
Physical Description:xviii, 750 p. ill. 25 cm
ISBN:0471984906