APA (7th ed.) Citation

Kasper, H., Helsdingen, P. v., & Vries, W. d. (1999). Services marketing management: An international perspective. John Wiley.

Chicago Style (17th ed.) Citation

Kasper, Hans, Piet van Helsdingen, and Wouter de Vries. Services Marketing Management: An International Perspective. Chichester, England: John Wiley, 1999.

MLA (9th ed.) Citation

Kasper, Hans, et al. Services Marketing Management: An International Perspective. John Wiley, 1999.