Pengurusan kualiti di sekolah : strategi berkesan untuk memajukan sekolah berasaskan kualiti - West-Burnham, John , 1946- (Kuala Lumpur : Institut Terjemahan Negara Malaysia Berhad : Institut Aminuddin Baki, 1999)
Translation of: Managing quality in schools: effective strategies for quality based school improvement
Includes bibliographical references (p. 221-225)
Keywords: School management and organization -- Great Britain; Total quality management