Quality management : introduction to total quality management for production, processing, and services

Bibliographic Details
Main Authors: Goetsch, David L. (Author), Davis, Stanley , 1931- (Author)
Format: Book
Published: Upper Saddle River, NJ : Prentice-Hall , c2000
Edition:3rd ed
Subjects:
Description
Item Description:Revised edition of: Introduction to total quality. 1997
Physical Description:xvii, 778 p. : ill. ; 25 cm.
ISBN:0130116386