Quality management introduction to total quality management for production, processing, and services
| Main Authors: | , |
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| Format: | Book |
| Published: |
Upper Saddle River, NJ
Prentice-Hall
c2000
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| Edition: | 3rd ed |
| Subjects: |
| Physical Description: | xvii, 778 p. ill. 25 cm |
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| ISBN: | 0130116386 |