Services management : an integrated approach

Bibliographic Details
Main Authors: Dierdonck, R. van [ (Roland)] (Author), Gemmel, Paul (Author), Looy, Bart van (Author)
Format: Book
Published: London : Financial Times Management ; Pitman Publishing , 1998
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000036477
005 20190418093000.0
008 021119s1998
020 |a 0273635255 
090 0 0 |a HD9980.5   |b .S4 1998 
245 0 0 |a Services management :   |b an integrated approach   |c edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel 
260 2 |a London :   |b Financial Times Management ; Pitman Publishing ,   |c 1998 
300 |a xx, 504 p. ;   |c 25 cm. 
504 |a Includes bibliographical references and index 
650 0 |a Service industries   |x Management 
700 1 |a Dierdonck, R. van [  |q (Roland)] ,   |e author 
700 1 |a Gemmel, Paul ,   |e author 
700 1 |a Looy, Bart van ,   |e author 
999 |a 1000080109   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus 
999 |a 1000081724   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus