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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000034876 |
| 008 |
021119s1998 |
| 020 |
|
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|a 0131065270
|
| 090 |
0 |
0 |
|a HD9981.5
|b .G66 1998
|
| 100 |
0 |
|
|a Goncalves, Karen P.
|e author
|
| 245 |
0 |
0 |
|a Services marketing
|b a strategic approach
|c Karen P. Gonclaves
|
| 260 |
2 |
|
|a Upper Saddle River, N.J.
|b Prentice Hall
|c c1998
|
| 300 |
|
|
|a xiv, 225 p.
|b ill. ;
|c 24 cm.
|
| 650 |
|
0 |
|a Service industries
|z United States
|x Marketing
|
| 999 |
|
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|a 1000075982
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|
| 999 |
|
|
|a 1000080105
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|
| 999 |
|
|
|a 1000083212
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|