APA (7th ed.) Citation

Lovelock, C. H. (1996). Services marketing (3rd ed.). Prentice-Hall.

Chicago Style (17th ed.) Citation

Lovelock, Christopher H. Services Marketing. 3rd ed. Englewood Cliffs, NJ: Prentice-Hall, 1996.

MLA (9th ed.) Citation

Lovelock, Christopher H. Services Marketing. 3rd ed. Prentice-Hall, 1996.