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20021119093000.0 |
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|a 0070480257
|
| 090 |
0 |
0 |
|a HF5415.335
|b .O55 1997
|
| 100 |
0 |
|
|a Oliver, Richard L. ,
|e author
|
| 245 |
0 |
0 |
|a Satisfaction :
|b a behavioral perspective on the consumer
|c Richard L. Oliver
|
| 260 |
2 |
|
|a New York :
|b McGraw-Hill ,
|c c1997
|
| 300 |
|
|
|a xvi, 432 p. ; ;
|c 25 cm.
|
| 440 |
0 |
0 |
|a McGraw-Hill series in marketing
|
| 504 |
|
|
|a Includes bibliographical references and index
|
| 650 |
|
0 |
|a Consumer satisfaction
|
| 650 |
|
0 |
|a Consumer satisfaction
|x Evaluation
|
| 999 |
|
|
|a 1000078758
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|