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00000cam a2200000 7i4500 |
| 001 |
0000033872 |
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021119n |
| 020 |
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|a 0852974094
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| 090 |
0 |
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|a HG2988
|b .C6 1997
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| 245 |
0 |
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|a Customer services
|b marketing and the competitive environment
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| 260 |
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|a London
|b The Chartered Institute of Bankers
|c c1997
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| 300 |
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|a viii, 334 p. ;
|c 30 cm.
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| 650 |
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|a Banks and banking
|x Customer services
|z Great Britain
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| 650 |
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0 |
|a Banks and banking
|z Great Britain
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| 710 |
0 |
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|a Chartered Institute of Bankers (England)
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| 999 |
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|a 1000069258
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|