Customer services marketing and the competitive environment

Bibliographic Details
Corporate Author: Chartered Institute of Bankers (England)
Format: Book
Published: London The Chartered Institute of Bankers c1997
Subjects:

MARC

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090 0 0 |a HG2988  |b .C6 1997 
245 0 0 |a Customer services   |b marketing and the competitive environment 
260 2 |a London   |b The Chartered Institute of Bankers  |c c1997 
300 |a viii, 334 p. ;  |c 30 cm. 
650 0 |a Banks and banking  |x Customer services  |z Great Britain 
650 0 |a Banks and banking  |z Great Britain 
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