Service operations management strategy, design and delivery

Bibliographic Details
Main Authors:	Hope, Christine (Author), Muhlemann, Alan (Author)
Format:	Book
Published:	London Prentice Hall 1997
Subjects:	Service industries > Management

MARC


LEADER	00000cam a2200000 7i4500
001	0000033463
008	021119n
020			\|a 0131499157
090	0	0	\|a HD9980.5 \|b .H672 1997
100	0		\|a Hope, Christine \|e author
245	0	0	\|a Service operations management \|b strategy, design and delivery \|c Christine Hope and Alan Muhlemann
260	2		\|a London \|b Prentice Hall \|c 1997
300			\|a viii, 352 p. ; \|c 24 cm.
650		0	\|a Service industries \|x Management
700	0		\|a Muhlemann, Alan \|e author
999			\|a 1000067299 \|b Book \|c OPEN SHELF (30 DAYS) \|e Gong Badak Campus