Customers as partners building relationships that last

QR Code

Customers as partners building relationships that last

Bibliographic Details
Main Author:	Bell, Chip R. (Author)
Format:	Book
Published:	San Francisco Berrett-Koehler Publishers c1996
Subjects:	Customer relations Customer services

Similar Items

How to turn customer service into customer sales
by: Katz, Bernard
Published: (1988)

Successful customer service
by: Rowson, Pauline
Published: (2010)

How to win and keep customers
by: LeBoeuf, Michael
Published: (1987)

Are your customers being served? how to boost profits by delivering exceptional customer service
by: Rowson, Pauline
Published: (2007)

Kaizen strategies for customer care how to create a powerful customer-care program - and make it work
by: Wellington, Patricia
Published: (1995)

Effective customer care
by: Wellington, Patricia
Published: (2010)

How to win customers and keep them for life
by: LeBoeuf, Michael
Published: (1987)

Customer service reinvented language of the soul
by: Siti Hawa Mohd. Datin Hjh
Published: (2020)

Incredible customer
by: Freemantle, David
Published: (1993)

Customer relationship management
by: Makkar, Urvashi, et al.
Published: (2012)

Customer service skills for success
by: Lucas, Robert W.
Published: (2009)

Customer service renaissance lessons from the banking wars
by: Grubbs, M. Ray, et al.
Published: (1991)

Customer relationship management concepts and tools
by: Buttle, Francis
Published: (2004)

Measuring customer service effectiveness
by: Cook, Sarah 1955-
Published: (2004)

Best practices in customer service
by: Woods, John A., et al.
Published: (1999)

Calming upset customers
by: Morgan, Rebecca L.
Published: (1989)

Customer relations & rapport
by: Forde, John E.
Published: (2002)

Customer relationship management a strategic imperative in the world of business
by: Brown, Stanley A. 1946-
Published: (2000)

Reorganize for resilience putting customers at the center of your business
by: Gulati, Ranjay
Published: (2009)

Harvard business review on increasing customer loyalty
Published: (2011)

How to manage customer service
by: Katz, Bernard
Published: (1987)

Customer experience future trends and insights
by: Shaw, Colin 1958-, et al.
Published: (2010)

101 activities for delivering knock your socks off service [electronic resource]
by: Thomas, Ann 1951-, et al.
Published: (2009)

Successful customer relationship marketing new thinking, new strategies, new tools for getting closer to your customers
by: Foss, Bryan, et al.
Published: (2001)

Strategic customer care : an evolutionary approach to increasing customer value and profitability
by: Brown, Stanley A. , 1946-
Published: (1999)

Service supply chain systems a systems engineering approach
by: Choi, Tsan-Ming
Published: (2016)

Engage your clients
by: Howatt, William A.
Published: (2013)

Customer marketing how to improve the profitability of your customer base
by: Curry, Jay 1939-
Published: (1998)

Principles of customer relationship management
by: Baran, Roger Joseph 1945-, et al.
Published: (2008)

Monitoring, measuring, and managing customer service
by: Goodman, Gary S.
Published: (2000)

Customer first a strategy for quality service
by: Walker, Denis
Published: (1990)

Listening to the voice of the customer 16 steps to a successful customer satisfaction measurement program
by: Anton, Jon
Published: (1997)

The big book of customer service training games quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
by: Carlaw, Peggy, et al.
Published: (1999)

Good service is good business 7 simple strategies for success
by: DeVrye, Catherine
Published: (1994)

Keeping customers
by: Shapiro, Benson P., et al.
Published: (1993)

Delivering customer service how to achieve competitive edge through managing customer relationships successfully
by: Payne, Shelia
Published: (1999)

Unlocking the customer value chain : how decoupling drives consumer disruption
by: Teixeira, Thales S., et al.
Published: (2019)

Customer visits building a better market focus
by: McQuarrie, Edward F.
Published: (1993)

Up your service strategies and action steps to delight your customers now!
by: Kaufman, Ron
Published: (2000)

Relationship marketing bringing quality, customer service, and marketing together
by: Christopher, Martin, et al.
Published: (1991)