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00000cam a2200000 7i4500 |
| 001 |
0000033399 |
| 005 |
20021119093000.0 |
| 008 |
021119n |
| 020 |
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|a 1881052788 ,
|c alk. paper
|
| 090 |
0 |
0 |
|a HF5415.5
|b .B434 1994
|
| 100 |
0 |
|
|a Bell, Chip R. ,
|e author
|
| 245 |
0 |
0 |
|a Customers as partners :
|b building relationships that last
|c Chip R. Bell
|
| 260 |
2 |
|
|a San Francisco :
|b Berrett-Koehler Publishers ,
|c c1996
|
| 300 |
|
|
|a xv, 235 p. ; ;
|c 24 cm.
|
| 504 |
|
|
|a Includes bibliographical references and index
|
| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Customer services
|
| 999 |
|
|
|a 1000066483
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|