APA (7th ed.) Citation

Bell, C. R. (1996). Customers as partners: Building relationships that last. Berrett-Koehler Publishers.

Chicago Style (17th ed.) Citation

Bell, Chip R. Customers as Partners: Building Relationships That Last. San Francisco: Berrett-Koehler Publishers, 1996.

MLA (9th ed.) Citation

Bell, Chip R. Customers as Partners: Building Relationships That Last. Berrett-Koehler Publishers, 1996.