The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Bibliographic Details
Main Authors:	Carlaw, Peggy (Author), Deming, Vasudha Kathleen (Author)
Format:	Book
Published:	New York : McGraw-Hill , c1999
Subjects:	Customer services > Management Employees > Training of

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