The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
| Main Authors: | , |
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| Format: | Book |
| Published: |
New York :
McGraw-Hill ,
c1999
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| Subjects: |
| Physical Description: | xiv, 209 p. : ill. ; 234 cm. |
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| ISBN: | 0070779740 |