Process redesign : the implementation guide for managers

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Process redesign : the implementation guide for managers

Bibliographic Details
Main Authors:	Tenner, Arthur R. (Author), DeToro, Irving J. (Author)
Format:	Book
Published:	Reading, Mass. : Addison-Wesley , c1997
Series:	Engineering process improvement series
Subjects:	Reengineering (Management) Total quality management

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