Process redesign : the implementation guide for managers

Bibliographic Details
Main Authors: Tenner, Arthur R. (Author), DeToro, Irving J. (Author)
Format: Book
Published: Reading, Mass. : Addison-Wesley , c1997
Series:Engineering process improvement series
Subjects:
Description
Physical Description:xx, 332 p. ; ; 24 cm.
Bibliography:Includes bibliographical references and index
ISBN:0201633914