APA (7th ed.) Citation

Tenner, A. R., & DeToro, I. J. (1997). Process redesign: The implementation guide for managers. Addison-Wesley.

Chicago Style (17th ed.) Citation

Tenner, Arthur R., and Irving J. DeToro. Process Redesign: The Implementation Guide for Managers. Reading, Mass.: Addison-Wesley, 1997.

MLA (9th ed.) Citation

Tenner, Arthur R., and Irving J. DeToro. Process Redesign: The Implementation Guide for Managers. Addison-Wesley, 1997.