APA (7th ed.) Citation

Buckland, J. A. (1991). Total quality management in information services. Chantico Publishing Company.

Chicago Style (17th ed.) Citation

Buckland, John A. Total Quality Management in Information Services. Carrolton, Texas: Chantico Publishing Company, 1991.

MLA (9th ed.) Citation

Buckland, John A. Total Quality Management in Information Services. Chantico Publishing Company, 1991.