APA (7th ed.) Citation

Cochrane, P. (1993). The power of the phone: Tested techniques to cut costs, save time and boost sales. The Institute of Management Pitman.

Chicago Style (17th ed.) Citation

Cochrane, Pat. The Power of the Phone: Tested Techniques to Cut Costs, Save Time and Boost Sales. London: The Institute of Management Pitman, 1993.

MLA (9th ed.) Citation

Cochrane, Pat. The Power of the Phone: Tested Techniques to Cut Costs, Save Time and Boost Sales. The Institute of Management Pitman, 1993.