APA (7th ed.) Citation

Richardson, L. (1992). Selling by phone: How to reach and sell customers in the Nineties. McGraw-Hill.

Chicago Style (17th ed.) Citation

Richardson, Linda. Selling by Phone: How to Reach and Sell Customers in the Nineties. New York: McGraw-Hill, 1992.

MLA (9th ed.) Citation

Richardson, Linda. Selling by Phone: How to Reach and Sell Customers in the Nineties. McGraw-Hill, 1992.