Customer satisfaction : the other half of your job
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Los Altos, Calif. :
Crisp Pub. ,
c1988
|
| Subjects: |
MARC
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|---|---|---|---|
| 001 | 0000021899 | ||
| 005 | 20021119093000.0 | ||
| 008 | 021119n | ||
| 020 | |a 0931961572 | ||
| 090 | 0 | 0 | |a HF5415.5 |b .S36 1988 |
| 100 | 0 | |a Scott, Dru , |e author | |
| 245 | 0 | 0 | |a Customer satisfaction : |b the other half of your job |c Dru Scott |
| 260 | 2 | |a Los Altos, Calif. : |b Crisp Pub. , |c c1988 | |
| 300 | |a iv, 112 p. ; ; |c 26 cm. | ||
| 650 | 0 | |a Consumer satisfaction | |
| 999 | |a 1000020931 |b Book |c OPEN SHELF (30 DAYS) |e Gong Badak Campus | ||