How to design and deliver quality service training
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London :
Kogan Page ,
1992
|
| Series: | Kogan Page pratical trainer series
|
| Subjects: |
MARC
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|---|---|---|---|
| 001 | 0000021897 | ||
| 005 | 20021119093000.0 | ||
| 008 | 021119s1992 | ||
| 020 | |a 0749407379 | ||
| 090 | 0 | 0 | |a HF5415.5 |b .N49 1992 |
| 100 | 0 | |a Newby, Tony , |e author | |
| 245 | 0 | 0 | |a How to design and deliver quality service training |c Tony Newby |
| 260 | 2 | |a London : |b Kogan Page , |c 1992 | |
| 300 | |a 107 p. ; ; |c 22 cm. | ||
| 440 | 0 | 0 | |a Kogan Page pratical trainer series |
| 500 | |a Includes index | ||
| 650 | 0 | |a Customer services | |
| 999 | |a 1000020510 |b Book |c OPEN SHELF (30 DAYS) |e Gong Badak Campus | ||