Calming upset customers
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Los Altos, CA. :
Crisp Pub. ,
c1989
|
| Subjects: |
MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000021895 | ||
| 005 | 20021119.0 | ||
| 008 | 021119n | ||
| 020 | |a 0931961653 | ||
| 090 | 0 | 0 | |a HF5415.5 |b .M6 1989 |
| 100 | 0 | |a Morgan, Rebecca L. , |e author | |
| 245 | 0 | 0 | |a Calming upset customers |c Rebecca L. Morgan |
| 260 | 2 | |a Los Altos, CA. : |b Crisp Pub. , |c c1989 | |
| 300 | |a iii, 65 p. ; ; |c 26 cm. | ||
| 650 | 0 | |a Customer relations | |
| 999 | |a 1000020509 |b Book |c OPEN SHELF (30 DAYS) |e Gong Badak Campus | ||